Contact Us & Feedback

Contact Customer Care on Free Call 1800 819 140 during business hours Monday to Friday, 9am to 5pm.

If you would like more information about Noah’s Ark or the services we provide, please fill in the Contact Form below and we will get back to you by the next working day.

If you would like us to call you, select ‘Call me for more information’ in the Contact Form and we will call you back. Alternatively, you can email our Customer Care team at

Feedback and Complaints

At Noah’s Ark we welcome your feedback. It helps us to improve our services. If you are not happy with our service, we would like to know.

What to do if you like what we’re doing

It is very helpful for us to know what has worked well. Please tell a staff member, send us an email, call us, or fill in the form below.

What to do if you don’t like what we’re doing

  • Tell the Noah’s Ark staff member first
  • If you are not comfortable talking with the staff member, or you feel they are not listening to you, please phone the Team Leader on 1800 819 140.
  • If you are still not happy, you can ring 1800 819 140 and ask to speak to the Operations Manager for your area or call the Director of Services on 0455 419 198.
  • If there is still a problem, you can write or speak with the Noah’s Ark Chief Executive Officer (CEO).


View the Noah’s Ark Feedback and Complaints document for more information.


See also:

Contact Form

How did you hear about Noah's Ark?