Recommended platforms for Telehealth

Noah’s Ark has reviewed and recommended the following platforms for Telehealth with your Key Worker – maintaining your privacy and data security as well as being easy to use.

Recommended

Microsoft Teams – can be used for video conferencing, phone calls and chat. Secure and private.
WhatsApp – can be used for video conferencing, phone calls and chat. Secure and private.
Telephone – for voice calls.

Able to be used with additional security precautions

FaceTime – Can be used, but due to privacy and security requirements you must consent with your Key Worker and understand the following: At the end of our session we will record the necessary information and delete all content from our device that has been stored while using FaceTime.

Not Recommended

Facebook Messenger – links to personal Facebook accounts.

We are continuing to review and understand the available platforms for Telehealth.

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